Terms & Conditions

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Terms & Conditions

Welcome to The Watch Link. By using our website, you agree to the Terms & Conditions outlined below. These terms are governed by the laws of Scotland.

1. About Us

The Watch Link (“we”, “us”, “our”) is a Scotland-based business offering quality timepieces and accessories. By placing an order or using our services, you agree to be legally bound by these terms.

2. Products and Orders

  • We do our best to keep product descriptions, prices, and stock levels accurate.
  • Prices may change at any time without notice.
  • Your order is only confirmed once payment is successfully processed.
  • We reserve the right to cancel any order if we suspect fraud, pricing errors, or other issues.
  • We are not responsible for delivery delays caused by couriers, customs, weather, or other events outside our control.

3. Payment

  • Payments are handled securely through trusted third-party providers such as Stripe or PayPal.
  • All prices are shown in GBP (£), and include VAT where applicable.
  • You will receive a confirmation email after your order is placed.

4. Shipping

  • We aim to dispatch orders as quickly as possible.
  • Shipping times are estimates only and not guaranteed.
  • Any customs duties, taxes, or additional charges for international orders are the buyer’s responsibility.

5. Returns & Refunds

  • You can return any unused product within 14 days of delivery, provided it’s in original condition and packaging.
  • Email Info@TheWatchLink.com to request a return.
  • We will inspect returned items before approving a refund.
  • Refunds are processed within 7 business days after inspection.
  • Custom or personalised items cannot be returned unless faulty.

6. Product Care & Warranty

  • We recommend following care instructions to preserve the life of your watch.
  • Misuse, accidental damage, or unauthorised repairs will void any warranty or return rights.
  • Please contact us for help if you believe a product is faulty.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential loss or damage, including but not limited to loss of profit, data, or use of products.

Our total liability is limited to the amount paid for the product in question.

8. Legal Jurisdiction

  • These terms are governed by Scottish law.
  • Any disputes will be handled in Scottish courts.

9. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:
📧 Info@TheWatchLink.com